Milk nutrition for a modern world

Our Process

Our integrated supply chain means we can provide an exceptional and consistently high standard of product. We offer our customers great flexibility to produce nutritional formulations, functional dairy ingredients and special milks. Our state-of-the-art nutritional facility gives us the ability to tailor-make nutritional formulas to specific customer requirements. Through feeding and breeding technologies, we can differentiate products at the point of production to allow crucial traceability of ingredients. Our people have world-class expertise and know-how that make all of this possible.

Our Value Chain

Our Value Chain

Differentiated Milk Supply

Our differentiated milk supply enables us to manufacture specialty products with a higher value. Special milk programmes require farmers to add value for our customers behind the farm gate, such as a1 protein-free, grass fed, and Lead With Pride™. We recognise this value by paying premiums on top of our base milk price. We can select the milk we want from specific farms and keep this milk completely separate through the entire supply chain – this is our point of difference.

Research and Category Development

To become the world’s most innovative and trusted dairy company, we have identified opportunities to unlock further potential from our manufacturing process. The establishment of our research and development centre in Palmerston North alongside Massey University and FoodPILOT is one. We have also invested in category management capability at Synlait Dunsandel to support increased business development in existing and new categories.

Manufacturing Excellence

Synlait Dunsandel collects more than 800 million litres of milk each year. It is capable of processing 4.2 million litres of raw milk per day, from which up to 450 – 500 metric tonnes of milk powder can be produced. We have three leading-edge milk powder dryers and a purpose-built infant formula facility – the largest and most sophisticated in the Southern Hemisphere. We have a second similar site in Pokeno which is capable of processing 1.5 million litres of raw milk per day for Skim Milk Powder and 1.3 million litres of raw milk per day for Whole Milk Powder from which up to 180 metric tonnes of milk powder can be produced.

Consumer Packaging

We operate a state-of-the-art facility in Dunsandel that produces 140 cans of infant formula a minute, and is operational 24/7. We have second consumer packaging facility in Auckland, built to the same high specifications with the same processing capability. Both locations give us a packaging capacity of 56,000 MT.

Quality Testing and Laboratory

As well as having a dedicated chemistry laboratory, a microbiology laboratory and in-process laboratories inside each dryer, we complete most of our product testing requirements on-site. Our own laboratory gives us greater control and visibility around our products and we benefit from having substantial technical competence on-site.

Regulatory Capability

We have a strong Regulatory team at Synlait, which includes a team in New Zealand and dedicated teams in Beijing and Shanghai. The teams are experts in New Zealand and China food legislation and the Market Access requirements for 50+ markets that Synlait exports to. The team have embedded industry networks and relationships with key Regulators in New Zealand, China and abroad. Their main function is to enable Market Access by obtaining; site, ingredient, product and artwork approvals.

Our fresh milk capability

Our Product Categories

Synlait produces a wider range of products for our global customers

Synlait is a trusted global partner to several of the worlds largest multinational brands, offering innovative end-to-end services tailored to your organisation’s nutritional dairy and plant-based needs, from powders and lactoferrin through to finished consumer-packaged products. You can learn more about our product range here, and talk to a salesperson about your options.

Supplier Information - Ariba

We are transitioning registered Synlait suppliers to transacting with us via the e-procurement platform SAP Ariba Network.

If are a Synlait supplier and not yet on the Ariba Network, we will contact you when we are ready to set you up on the system. In the meantime, please continue to transact with us as usual.

If you are already a Synlait Ariba supplier and have been issued with log in details, you can log in at https://supplier.ariba.com.

FAQs and Synlait training material can be found in the dropdown menu below.

Synlait Accreditations

Synlait Dunsandel

Food Safety System Certification (FSSC) 22000
China Dairy HACCP Certificate of Registration
New Zealand Customs Secure Exports Scheme
U.S. Food and Drug Administration Certificate of Registration
Laboratory International Accreditation New Zealand (IANZ) Certificate of Accreditation
MPI Animal Products Exporter Registration
MPI Registration of Risk Management Programme
The Federation of Islamic Associations of New Zealand (FIANZ) Halal Certificate
Asia Pacific Halal Services New Zealand (APHSNZ) Halal Certificate
New Zealand Islamic Development Trust (NZIDT) Halal Certificate
Orthodox Union Kosher Certification

Synlait Auckland

Richard Pearse Drive

China Dairy HACCP Certificate of Registration
AsureQuality Dairy HACCP Certificate
MPI Animal Products Exporter Registration
MPI Registration of Risk Management Programme
The Federation of Islamic Associations of New Zealand (FIANZ) Halal Certificate
Asia Pacific Halal Services New Zealand (APHSNZ) Halal Certificate
New Zealand Islamic Development Trust (NZIDT) Halal Certificate
U.S. Food and Drug Administration Certificate of Registration

Synlait Auckland

Westney Road

U.S. Food and Drug Administration Certificate of Registration
MPI Registration of Risk Management Programme

Synlait Pokeno

U.S. Food and Drug Administration Certificate of Registration
MPI Animal Products Exporter Registration
MPI Registration of Risk Management Programme
The Federation of Islamic Associations of New Zealand (FIANZ) Halal Certificate
Asia Pacific Halal Services New Zealand (APHSNZ) Halal Certificate
New Zealand Islamic Development Trust (NZIDT) Halal Certificate
Orthodox Union Kosher Certification

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