Good corporate governance is critical to protect all stakeholder interests
Synlait Milk Limited (Synlait) is committed to maintaining high standards of corporate governance. All reporting is prepared for reporting against the 31 January 2025 NZX Corporate Governance Code, (NZX Code).
The Board and management regularly review and assess Synlait’s compliance with best practice recommendations set out in the NZX Code. This Corporate Governance Statement describes Synlait’s compliance with the NZX Code recommendations in the year to 31 July 2025.
Synlait’s operating subsidiaries operate largely independently from Synlait. Synlait does not require them to comply with the recommendations in the NZX Code unless otherwise required to.
Corporate Governance Code Principles
Principle 1: Ethical Standards
"Directors should set high standards of ethical behaviour, model this behaviour and hold management accountable for these standards being followed throughout the organisation."
Our reputation matters. Synlait is committed to maintaining high standards of honesty, integrity, fairness and ethical conduct, led by our Board and Executive Leadership Team (ELT). Our Synlait Standards Policy sets out our expectations for the highest standards of behaviour and accountability.
Employees receive regular information and training, consistent with the recommendations in the NZX Code, our Synlait Standards Policy and other relevant policies, including Synlait’s Continuous Disclosure Policy, Conflict of Interest Policy, Fraud and Corrupt Conduct Policy, Major and Related Parties Transaction Policy and our Securities Trading Policy.
All Synlait policies are always available to all employees on the Synlait intranet. Synlait’s Securities Trading Policy summarises the law on insider trading and Synlait’s restrictions for Directors and employees dealing in Synlait shares. The policy introduces a trading prohibition for Directors and certain employees at defined times (“blackout periods”). Companywide reminders are sent out regarding the blackout periods.
Breaches of any policy are taken seriously. We have a Protected Disclosure Policy which enables employees to raise breaches of policy anonymously, if required.
Synlait conducts regular review of its policies, which is managed as part of our Compliance Programme with internal policy review frequency reported through to the Audit and Risk Committee annually. This allows us to continue to ensure each policy remains fit for purpose.
Principle 2: Board composition and performance
"To ensure an effective board, there should be a balance of independence, skills, knowledge, experience and perspectives."
Board composition and information
Synlait’s Board (as at 31 July 2025) is currently made up of seven Directors.
Information on the Director’s profiles can be found on the People page of this website.
Synlait’s Board believes in the importance of ensuring that the Board consists of Director’s with a range of skills and experience. A copy of the skills matrix can be found in the Annual Report.
Other information, including remuneration, ownership interests, independence, and gender composition of the Board is also included in our Annual Report.
Attendance at Board and Committee meetings in the year to 31 July 2025 was as follows:
Director | Board meetings (including out of normal board cycle meetings) | Audit and Risk Committee | People, Environment and Governance Committee |
---|---|---|---|
George Adams (Chair) | 11/11 | 6/6 | |
Leon Fung | 9/11 | 6/6 | |
Paul McGilvary | 10/11 | 5/6 | 6/6 |
Paul Washer | 10/11 | 6/6 | 6/6 |
Sihang Yang (Edward) | 10/11 | 6/6 | |
Tao Zhang | 11/11 | 6/6 | |
Yi Zhu (Julia) | 11/11 | 6/6 |
Board Charter
Our Board Charter sets out the roles and responsibilities of the Board. It requires that the Board meet formally at least six times annually and clearly distinguishes between the role of the Board and the role of management. The Board delegates responsibility to the CEO for implementing Synlait’s strategic direction and day-to-day operations, as recorded in our Delegated Authorities Policy. Management provides detailed reports to the Board to keep the Board up to date with key operational activities and other aspects of Synlait’s affairs, including financial performance.
Nomination and Appointment of Directors
Our Constitution was updated in October 2024 following a change in control event whereby Bright Dairy became a majority shareholder in Synlait.
Synlait previously had a non-standard constitution includes specific governance arrangements permitted by waivers from various rules in the NZX Listing Rules granted by NZX Regulation Limited (“NZ RegCo”) however these arrangements have now been removed the provisions of the constitution no longer require specific waivers.
The minimum number of Directors on Synlait’s Board is three, the maximum is eight. The Board Appointed Director role is currently vacant, and the Board are not actively recruiting for this role to be replaced. At least two Directors must ordinarily reside in New Zealand and two must be independent.
A Nominations Sub-Committee forms part of the People, Environment and Governance Committee.
The Sub-Committee has a majority of independent Directors and makes candidate recommendations to the Board. When recommending Directors, the Sub-Committee considers experience, qualifications, character, criminal record, bankruptcy history, judgment, ability to work with others, current Board composition and skill set. Synlait’s Diversity and Inclusion Policy is also considered.
Before any candidate is finally selected, appropriate fit and proper checks are undertaken. Important information about candidates is provided to shareholders in the notice of meeting at which they will vote on the appointment of a new Director.
The Nominations Sub-Committee is satisfied that the current composition of the Board reflects an appropriate range of skill, experience, knowledge, and diversity needed to discharge the Board’s functions and responsibilities to achieve Synlait’s strategic goals.
Agreements with Directors
All Directors enter into an agreement with Synlait outlining their appointment terms, role requirements, including time commitments and remuneration, as well as indemnity and insurance arrangements.
Director training
During this financial year, Directors attended multiple events including market insight sessions and in-market engagements (including the China International Import Expo) to ensure currency in their knowledge of the risks and opportunities facing Synlait.
Synlait’s Farmer Leadership Team engaged with the Board throughout the financial year as well, to ensure a strong understanding of farmer supplier issues. As well as this, Directors’ connection to the wider farmer supplier base was strengthened through their involvement in both direct engagement initiatives and at Synlait events.
Assessment of Director, Board and Committee performance
Our Chair conducts an annual review of the Board and each Director. The People, Environment and Governance Committee and Independent Assurance function assists with these performance reviews.
An external performance review is conducted every three years.
Each year the Audit and Risk Committee and the People, Environment and Governance Committee review their performance against the respective Charter and the recommendations in the Corporate Governance Code.
Independent Directors
Three of our seven Directors are independent. This does not satisfy Recommendation 2.8 of the Corporate Governance Code, which suggests that a majority of our Directors should be independent, however given Bright Dairy’s majority ownership, the recommendation has not been followed.
While the Board does not comprise a majority of Independent Directors, Synlait considers its governance arrangements appropriate given its ownership structure. Independent Directors continue to provide strong oversight through Board committees and regular evaluations.
Synlait has considered the independence of its three Independent Directors against the definition in the NZX Listing Rules, the table and commentary to Recommendation 2.4 in the Corporate Governance Code and its Board Charter and is satisfied that the relevant Directors are independent.
Independent Board Chair
Synlait has an Independent Chair. George Adams was appointed to this role in May 2024. While the Board Charter no longer requires the Chair to be independent, the current Chair remains independent, and the company continues to meet Recommendation 2.9 of the Corporate Governance Code in practice.
Diversity and Inclusion Policy
Our Diversity and Inclusion Policy promotes a culture of diversity and inclusiveness, putting in place appropriate strategies and measurable objectives. We aim to achieve three main goals:
- Workforce diversity – employ, develop, and retain more women and Māori.
- Diversity through leadership – empower and equip our leaders to recruit, develop and retain a diverse and competent workforce.
- Workforce inclusion – foster a culture that encourages flexibility and fairness, to enable all employees to realise their potential, and thereby increase employee retention.
To help us meet these goals we have our Mātua (Parental Leave) and our Tāwariwari (Flexible Working) Policies in place.
Our success will be measured against the following as at the end of FY25. The prior year’s comparison is in brackets.
Measure | Current position at 31 July 2025 |
---|---|
Reduction of the gender pay gap to ≤ 5% | Median: 14% (11%) Average 8.7% |
40-50% of leadership positions (people leaders, supervisors, specialist roles and senior leadership) held by women | 41.3% (40%) |
No regretted losses of high potential female employees | 9 (4) |
Synlait’s FY25 Director and Officer composition is set out in the table below. The prior year’s comparison in in brackets.
Group | Female | Male | Total |
---|---|---|---|
Board | 1(1) | 6(6) | 7(7) |
Officer | 3(2) | 8(5) | 11(7) |
Total | 4 | 14 | 18 |
Management report to the Board on progress against the Diversity and Inclusion Policy. The Board also conducts an annual compliance assessment of the Policy.
Principle 3: Board Committees
"The Board should use committees where this will enhance its effectiveness in key areas, while still retaining Board responsibility."
Synlait has two Board Committees: the Audit and Risk Committee and the People, Environment and Governance Committee. Their roles and responsibilities are set out in the respective Charters. The Chair of each Committee reports back to the Board at each meeting and makes recommendations, as necessary. Each Committee reviews its performance against its Charter at least once a year.
Synlait considers it has an adequate range of committees for its size.
The membership of Synlait’s Board Committees and Sub-Committees is disclosed on the Investor Centre page of this website. Attendance at Committee meetings has been set out in the table under Principle 2 of this page.
Audit and Risk Committee
As required by the Charter, membership of the Audit and Risk Committee is majority independent and solely non-executive. The committee comprises of an Independent Chair and includes members with significant financial experience.
The Committee makes recommendations to the Board on a number of matters including those that may significantly affect the financial condition or affairs of Synlait. It reviews the interim and annual financial statements before release. The Committee also oversees independent assurance, risk management, compliance (legislative and internal policy compliance), tax management, treasury management and sales management.
The CEO, CFO, Head of Legal & Governance, and Senior Independent Assurance, Risk and Compliance Manager have a standing invitation to attend meetings of the Audit and Risk Committee. Other members of Management may attend by invitation only.
People, Environment and Governance Committee and Nominations Sub-Committee
Membership of the People, Environment and Governance Committee is made up in accordance with the rules set out in the Charter and includes solely non-executive Directors. The Chair is an Independent Director.
This Committee undertakes an overview of human resource (including remuneration), governance and sustainability tasks on behalf of the Board. It has a Nominations Sub-Committee to assist with selection of Board candidates and the nomination and appointment process. The Nominations Sub-Committee is comprised of a majority of independent directors.
The CEO, Director of Safety, People & Culture, Head of Legal & Governance, Senior Independent Assurance Risk and Compliance Manager and Director of On-Farm Excellence, Business Sustainability & Corporate Affairs have a standing invitation to attend meetings of the Committee. Other members of Management may attend by invitation only.
Takeover Committee
Synlait’s Takeovers Policy sets out the process to be followed if there is a takeover offer. The Policy records that the Board may establish an independent takeover committee to manage this process.
Principle 4: Reporting and Disclosure
"The Board should demand integrity in financial and non-financial reporting, and in the timeliness and balance of corporate disclosures."
Synlait’s NZX and ASX listings require it to comply with strict reporting and disclosure requirements. Synlait publishes its key Charters, Policies and Standards on the Investor Centre page of this website.
Continuous Disclosure Policy
Our Continuous Disclosure Policy helps employees comply with our reporting and disclosure requirements as a listed company. Everyone is required to be familiar with the Policy and associated procedures. Directors and Management are primarily responsible for compliance with our continuous disclosure obligations.
Financial reporting
Synlait is committed to ensuring the integrity and timeliness of its financial reporting, and to providing information to shareholders in a timely manner. The Audit and Risk Committee oversee this process. Following review and approval by the Audit and Risk Committee, the complete set of financial statements and related audit report is submitted to the full Board for final approval. Management makes detailed representations to the Board to assist them in their consideration of the draft financial statements.
Synlait’s full and half year financial statements are prepared in accordance with relevant financial standards. Recent full and half year financial statements and investor presentations are available on the Investor Centre page of this website.
Non-financial reporting
Synlait publishes an annual Integrated Climate Report outlining its sustainability performance, greenhouse gas (GHG) inventory, and disclosure aligned with the Aotearoa New Zealand Climate Standards issued by the New Zealand External Reporting Board (XRB).
The standards require entities to report annually on governance arrangements, risk management, strategies, metrics and targets for mitigating and adapting to climate change impacts.
Synlait will update these disclosures for FY25, including refreshed scenario analysis, qualitative risk and opportunity assessments in addition to including quantitative risk and opportunity information for the first time.
In line with the extended adoption provision granted by the Financial Markets Authority (FMA) Synlait will not be releasing its climate related disclosure (CRD) as part of our Annual Report in FY25.
The Integrated Climate Report will be available online in the Investor Centre section of this website by 30 November 2025. Previous reports are also available in the same section.
Principle 5: Remuneration
"The remuneration of directors and executives should be transparent, fair and reasonable."
Director Remuneration
As set out in Synlait’s Strategic Remuneration Policy, the People, Environment and Governance Committee is responsible for reviewing Directors’ remuneration. It obtains an independent review of remuneration and, if a change is proposed, makes that review available to the Board and shareholders, on our Investor Centre page of this website. Shareholders then vote on the proposed Directors’ remuneration at the applicable Annual Meeting.
Current Directors’ remuneration is set out in the Statutory Information section of the Annual Report and was approved by the shareholders at the 2019 annual meeting.
Remuneration Policy
Our Strategic Remuneration Policy is designed to ensure Synlait meets the strategic policy objective of attracting, rewarding, and retaining staff with the requisite skills and capabilities to ensure successful business outcomes.
Director remuneration is paid by way of Director fees. Employee fixed remuneration comprises a base salary, employer KiwiSaver contributions (for participating employees), and medical insurance.
Executive remuneration at Synlait is designed to support sustainable value creation for shareholders while attracting and retaining high-performing leaders. It comprises two core components: a Short-Term Incentive (STI) and a Long-Term Incentive (LTI) scheme.
In FY24, Synlait introduced a Short-Term Incentive (STI) Scheme as a key enhancement to its executive remuneration strategy. This initiative reflects Synlait’s commitment to fostering a performance-driven culture and ensuring that executive rewards are closely aligned with individual contribution and the company’s strategic objectives. The introduction of the STI scheme marks an important step in strengthening the link between leadership accountability and business outcomes.
The STI scheme provides annual performance-based rewards and is structured around a combination of individual goals and company-wide objectives. This ensures that executives are recognised not only for their personal achievements but also for their contribution to Synlait’s overall success. The performance measures are carefully selected to reflect key priorities for the business, including financial, operational, and strategic outcomes.
The LTI scheme is focused on long-term performance and shareholder value. It operates over a three-year performance period and is assessed against two key metrics: Total Shareholder Return (TSR), which reflects growth in Synlait’s share price, and Return on Net Capital Employed (RoNCE), which measures the efficiency and profitability of capital investment. These metrics are chosen to ensure that executive incentives are aligned with sustainable growth and prudent capital management.
Together, the STI and LTI schemes form a balanced and transparent remuneration framework that supports Synlait’s strategic goals and reinforces a culture of performance and accountability across the executive team.
CEO Remuneration
Remuneration for Synlait’s CEO is recommended by the People, Environment and Governance Committee and approved by the Board.
Current CEO remuneration is set out in the Statutory Information section of Synlait’s Annual Report.
Principle 6: Risk Management
"Directors should have a sound understanding of the material risks faced by the issuer and how to manage them. The Board should regularly verify that the issuer has appropriate processes that identify and manage potential and material risks."
Synlait’s risk management framework and risks
Synlait’s risk management framework is aligned to ISO31000:2018 guidelines and is applied across all sites and operations. Synlait operates under a Board approved Risk Management Policy, with supporting procedures and tools to achieve a consistent approach.
At Synlait, risk is everyone’s responsibility. This principle is supported by an integration of proactive risk management processes within key business functions and activities, and reactive incident management processes where remedial actions are based on root cause analysis and robust improvement processes.
The Audit and Risk Committee (a subcommittee of the Board) review and approve Synlait’s risk management framework and key control framework. The Committee is responsible for monitoring Synlait’s risk management profile, and the effectiveness of key risk control activities.
Annually as part of Strategy development Synlait’s Board and Executive consider the risks that may have a direct impact strategy, emerging risks and interconnectivity of risks. Through these strategic risk workshops Synlait’s strategic risks and appetite settings for each risk are agreed.
Strategic risks are assigned an executive owner responsible for ensuring mitigation strategies are in place and robust maintaining risks at an acceptable level.
Governance is provided through monthly individual ELT reviews on the progress of risk mitigation action plans, monthly ELT collective reporting and deep dive sessions on risk mitigation strategies, quarterly Audit and Risk Committee reporting and annual Board refresh where major changes and emerging risks are discussed.
The following Synlait strategic risks and appetite statements were approved by the Board on 30 July 2024:
Risk | Mitigation | Risk Appetite |
---|---|---|
Strategic Risk 1: Financial and Liquidity | The risk of failing to effectively maintain Synlait’s financial sustainability, ability to meet its financial obligations and ensure ongoing long term profitability.
Liquidity is a critical risk that ensures our on-going operations as a company. Accordingly, we have an "averse" risk appetite. Successfully executing our Strategy will require us to focus on applying appropriate cost-out measures, careful allocation of working capital and capital expenditure, and increasing demand for Advanced Nutrition and production line utilisation. | Averse |
Strategic Risk 2: Health, Safety and Wellbeing | A significant people safety incident may result in legal liability, significant costs, damage to reputation and an inability to deliver on our 'people safety' commitments.
Effective health, safety and wellbeing is critical to our people and our reputation. Accordingly, we have an averse appetite towards health, safety and wellbeing risks. We have an additional focus on critical health, safety and wellbeing risks that could permanently alter someone’s life or result in a fatality. | Averse |
Strategic Risk 3: Stakeholder Confidence | Failing to meet stakeholder performance expectations may result in stakeholder dissatisfaction, investor loss, inability to raise capital, loss of farmer confidence, and impact delivery of our Strategy.
Maintaining the confidence of our major stakeholders, farmers and customers is of critical priority to us and accordingly we have an averse appetite towards this risk. This reflects the importance of stakeholder support to our strategy, as well as our continued ambition to align their expectations into our way forward. | Averse |
Strategic Risk 4: Trading Risk | Failing to manage our commodity ingredients sales in line with NPM may result in the revenue generated by the commodity ingredients sales being insufficient to cover milk price. This would in turn require Synlait to cover the COGS through other means.
Trading risk is a critical risk as it impacts our ability to match NZ milk price without the support of other funding options. Accordingly, we have an "averse" risk appetite across all these factors and seek to avoid speculation on the up / downsides. | Averse |
Strategic Risk 5: Customer Delivery and Contract Compliance | Inability to meet contractual obligations and customer delivery expectations may result in loss of customer confidence, increased costs, reduced revenue and risk of litigation.
Effective management of customer delivery and contract compliance risks are key for maintaining existing customer relationships, attracting new customers, and ensuring adherence to contractual obligations throughout our value chain. Accordingly, we have a cautious risk appetite to these risks. | Cautious |
Strategic Risk 6: Food Safety, Quality and Traceability | A significant food safety and quality or regulatory compliance issue may result in a product recall, financial penalties and costs, impact business performance, imposition of additional food safety, quality and traceability measures, requirements and regulatory obligations, increased time to market and costs, inability to meet consistent, required nutritional product profiles, and reputational impacts.
We have an overall cautious appetite for this risk however in each area we have an averse risk appetite for any food safety or food traceability risk across our entire product line, as consumer safety is paramount to our reputation and viability as a company. We have a cautious risk appetite for quality issues across our infant formula and adult nutritional product lines. We have a neutral risk appetite for quality issues across our other product lines (Ingredients, Powders and Creams). | Cautious |
Strategic Risk 7: Climate Change and ESG | Failing to meet Climate Change / ESG regulations (including reducing greenhouse gas emissions) may result in an inability to deliver on the Climate Change / ESG promises and commitments made to shareholders and stakeholders, additional compliance and organisational costs and negative reputational impacts.
We have a cautious risk appetite to adaptation and mitigation, as we recognise that these activities are necessary to protect our operations from a changing climate. However, we are conscious of the operational and financial impacts of our efforts in this space, and we are working to refresh our sustainability strategy to align it to our revised targets and metrics. | Cautious |
Strategic Risk 8: Cyber and Digital Resilience | Digital interruption / cyber security event, internal breach or other system failure across our interconnected production lines may result in theft, misappropriation of critical assets and/or personal data and disruption to core business operations including manufacturing and supply chain. This could also result in significant customer, financial, reputational and/or regulatory impact for Synlait.
This risk is heightened because of the ever-evolving nature of cyber security threats. In order to effectively deliver on our strategic objectives and maintain pace with the current market environment in the near-term, we have a cautious risk appetite towards adopting further digital resiliency projects or enhanced cyber security resilience measures. | Cautious |
Strategic Risk 9: Milk Supply and Farmer Relationships | Non-optimal farmer relationships and farm gate pricing arrangements may result in inability to retain farmer supply contracts and milk supply quantities, inability to maximise plant production schedules, reduced ability to meet contractual arrangements and customer expectations, negatively impacting financial and reputational goals.
Milk supply is critical to our strategy and the ongoing long term success of our Company. Given the current pressures on the organisation, particularly liquidity, risk appetite in this area is cautious in the short term, as we work to navigate our near-term challenges. We will prioritise developing a robust relationship plan to engage with our top farmer suppliers. | Cautious |
Strategic Risk 10: Operational Stability and Resiliency | Failing to maintain operational stability and resilience may result in reduced optimisation of manufacturing plants, plan attainment impacts, delays to production and customer delivery, increased costs, trade-offs to meet customer demands, and potential financial losses.
Operational stability is a foundational element to our strategy and key to optimising the strong investments we have historically made. Our neutral risk appetite reflects our commitment and long-term investments to strategies to improve operational stability whilst managing liquidity risks. We recognise that additional immediate investment may not adequately reduce this risk in the short-term. | Neutral |
Strategic Risk 11: People Capability, Capacity and Engagement | Failure to attract, develop and retain leadership and talent may result in an inability to achieve growth ambitions and execute effectively and to maintain a positive culture of excellence, additional losses due to our committed workforce, cost out pressures, operational inefficiencies and increased financial costs.
We recognise the significance of having a skilled and engaged workforce to deliver on our long-term FY24-FY28 Strategic Plan initiatives. Whilst our aim is to get the right talent, capacity, capability and culture at our Company, our receptive appetite reflects our ‘sinking lid’ approach to talent retention, and the significant liquidity concerns impacting our ability to implement our long-term strategic initiatives. | Receptive |
Strategic Risk 12: Innovation, New Sectors and Customer Preferences | Changing consumer preferences for dairy-free alternatives and a rapidly aging population in target markets forcing a transition away from core products may result in reduced capacity and capability to establish a sustainable new product development pipeline, inability to enter new markets and introduce new products that align with changing customer preferences, inability to compete, and subsequent negative impacts on financial and reputational goals.
While acknowledging the strategic opportunities from innovation, new sectors, and evolving consumer preferences, we currently have a receptive risk appetite in this area due to liquidity constraints. This reflects a need to judiciously balance investments in targeted innovation against financial limitations. We will prioritise opportunities closely aligned with our core strengths that present a clear return while deferring or scaling back higher-risk, capital-intensive initiatives until our liquidity position improves. | Receptive |
Strategic Risk 13: Market, Consumer and Category Concentration | Over reliance on a limited number of product lines, customers, markets, and geographies (i.e. no one product, customer or geography being greater than 30%) may result in increased vulnerability to market dynamics, inability to respond to changes in customer requirements, regulatory landscapes, and competitive pressures, and negatively impacting financial stability and future growth ambitions.
In the medium-term, we have a receptive risk appetite towards our current market, consumer and category concentration. We acknowledge that a significant diversification (as highlighted in our FY24 – FY28 Strategy) may not be a short-term reality, and may potentially take 7-8 years to fully materialise as we work to focus on customer needs and diversification of existing categories. | Receptive |
Health, Safety and Wellbeing Risks
Empowering Synlait Safe mindsets
Synlait is now in its third year of delivering a transformational shift in Health, Safety & Wellbeing (HSW) through our Synlait Safe programme. This programme is designed to embed safer, healthier work practices and elevate performance standards across the organisation, ensuring every team member can Work Safe | Home Safely.
Strategic programme delivery
This year, we transitioned our cognitive behavioural safety programme in-house, strengthening internal capability and fostering deeper cultural ownership. Central to this was the launch of Synlait Safe Mindsets, a refreshed employee engagement initiative designed to challenge entrenched beliefs around safety and wellbeing, while better equipping our people with tools for conscious decision-making.
The programme introduces employees to Synlait’s nine Critical Risks and empowers our people to identify and manage these risks proactively. Leaders also receive additional training in core competencies that underpin a mature safety culture, including role modelling, performance accountability, and effective communication.
Critical Risk management
Over the past two years, Synlait has embedded its Critical Risk Management Framework identifying nine Critical Risks and implementing Safety Control Essentials for each. These Safety Control Essentials are supported by:
- Operational Critical Risk Control Assessments
- Scheduled Deep Dive Analyses
- Governance Reporting Structures
We are now shifting focus from control enforcement procedures to real-time activities and practices to drive safer outcomes. This includes integrating risk insights into our Integrated Work Systems (IWS) and engaging leaders in field-based critical control verifications.
Wellbeing strategy and psychosocial risk management
As part of our broader sustainability and risk management programme, Synlait is developing a comprehensive wellbeing strategy, underpinned by a newly developed Wellbeing Framework. The framework is designed to strengthen mental wellbeing and psychological safety, recognising psychosocial risk as a key component of workplace health.
The strategy aligns with our commitment to create a safe, inclusive, and resilient work environment where every individual feels supported, valued, and empowered to thrive. It complements our Synlait Safe programme by addressing the human factors that influence safety, performance, and engagement. This forms a critical pillar of our long-term sustainability goals.
Engagement, culture and recognition
While our Total Recordable Injury Frequency Rate (TRIFR) for FY25 was 13.5 (FY24: 14.6), we have seen a positive cultural shift with increased event reporting and improved risk perception, which indicates a growing openness and learning.
To further embed this, Synlait has:
- Reset its Governance structure, introducing HSW leadership KPIs into goal setting.
- Initiated Phase Two of governance reform, reviewing HSW committee structures to enhance collaboration, escalation, and assurance across all levels.
- Strengthened its Speak Up Culture, encouraging active participation in risk management.
The Milk Token Recognition Programme, originally launched under Synlait Safe, has expanded to include Quality, Sustainability, and the Synlait Spirit values. Employees nominate peers demonstrating exemplary behaviours, with recipients receiving certificates and tokens that contribute to quarterly charitable donations. The programme culminates in monthly Cream of the Crop awards.
Assurance and verification
Synlait’s assurance framework is maturing, with the following key metrics and activities – 2023-YTD 2025:
- Reset of HSW Governance and operational engagement and Participation
- 910 employees (83%) completed Synlait Safe Mindset Module 1; 861 completed the full course.
- 910 Critical Risk Control Checks have been conducted across all nine risks essential criteria.
- Eight Deep Dive Action Reports completed year to date, with findings informing ongoing assurance and governance.
- ACC Claims and Injury Management Review
- Review and refresh of metrics and reporting
- Scoping of HSW Assurance and Verification Programme
These measures provide Directors and Officers with confidence in our systems, while ensuring our people are protected and empowered.
Principle 7: Auditors
"The Board should ensure the quality and independence of the external audit process."
External Auditors
As prescribed in the Committee Charter, Synlait’s Audit and Risk Committee play a key role in Synlait’s relationship with its auditor, and the audit process generally. It is responsible for recommending the appointment of the external auditors to the Board, overseeing the independence and the work of the external auditors; as well as reviewing policies for the provision of non-audit services by the external auditor (including the framework for pre-approval of any such services).
In November 2024, Synlait appointed KPMG as its new external auditor following the resignation of PricewaterhouseCoopers (PwC). Synlait’s majority shareholder, Bright Dairy, was in the process of changing its external audit services to KPMG. To ensure efficiencies in the audit process between both companies, Synlait also changed its external auditor.
The Audit and Risk Committee have a responsibility to regularly review and rotate the key audit partner in accordance with the NZX Listing Rules, including maintaining best practice standards by reviewing and rotating not only the partner responsible, but also audit firms. The Audit and Risk Committee meet regularly with KPMG, including meeting without management.
Annually, the committee reviews and assesses KPMG’s performance through an internal questionnaire. The results, key themes and recommendations are reported to the Board.
A representative from KPMG also attends Synlait’s annual meeting and is available to answer shareholders’ questions.
KPMG confirms their independence from the company to the committee in March and September each year. Non-audit services performed by KPMG are closely examined by Management and the Chair of the Audit and Risk Committee prior to engaging KPMG for these additional services, to ensure that they do not compromise KPMG’s independence.
Independent assurance
Synlait has a Senior Independent Assurance, Risk and Compliance Manager who facilitates the completion of independent assurance reviews as per the risk based Strategic Independent Assurance Plan (which incorporates the Annual Independent Assurance Plan).
The independent assurance function is independent from management and responsibilities are established and monitored by the Audit and Risk Committee and who approve the Strategic Independent Assurance Plan.
The primary objective of the independent assurance function is to evaluate the adequacy and effectiveness of key processes within Synlait to improve controls, enable continuous improvement and deliver positive business outcomes in pursuit of objectives.
The Strategic Independent Assurance Plan remains relevant and consistent with Synlait’s needs through a flexible approach where significant events, emerging internal and external risks and changes in priorities are considered and addressed in a timely manner.
Principle 8: Shareholder Rights and Relations
"The Board should respect the rights of shareholders and foster relationships with shareholders that encourage them to engage with the issuer."
The Investor Centre on this website is the primary information channel for shareholders. It includes:
- A live share price feed (from the NZX and ASX), historical pricing and trading data.
- Announcements, annual and interim reports, investor presentations, and other news.
- Recordings and transcripts from results or outlook update conference calls.
- Corporate governance documents such as Charters and Policies, and this Corporate Governance Statement.
- Annual meeting materials and recordings.
- An investor calendar.
- Share registry information.
In addition to the above, updates on our activities are posted on our social media channels (LinkedIn, Facebook and Instagram).
Communicating with Synlait
Contact information is on the contacts page of this website. We aim to respond to all enquiries in a timely manner. Shareholders can elect to receive Synlait communications either electronically or via mail. Our share registry, Computershare, manages this process.
Right to Vote
Our Constitution, the Companies Act 1993 and the NZX Listing Rules afford shareholders the right to vote on certain matters affecting Synlait. Our shareholders can vote at any meeting of shareholders in person or by using a proxy or representative. On a show of hands, each shareholder attending in person, by proxy or by their representatives has one vote. If a poll is taken, each shareholder attending in person, by proxy or by their representative has one vote per fully paid up share they hold. Postal votes are not permitted unless the Board notifies shareholders otherwise.
Shares Issue
In September 2024, Synlait announced and completed a recapitalisation, which included aggregate new equity of $217.8 million, with its two largest shareholders. The recapitalisation required a Special Shareholders’ Meeting which was held on Wednesday 18 September 2024. Shareholders approved by way of ordinary resolutions the issuance of approximately $217.8 million of new equity capital by way of:
- A $185 million issue of shares to Bright Dairy Holding Limited (Bright Dairy) at an issue price of $0.60 (a 100% premium to the closing price of Synlait’s shares on the NZX Main Board on 15 August 2024 (which was the last undisturbed share price prior to announcement of the settlement with The a2 Milk Company and its support of Synlait’s equity raise, and a 40% premium to the issue price of $0.43 for the a2MC placement)), which increased its shareholding in Synlait from 39.01% to 65.25% (Bright Dairy placement); and
- A $32.8 million issue of shares to The a2 Milk Company (a2MC) at an issue price of $0.43 (a 43% premium to the closing price of Synlait’s shares on the NZX Main Board on 15 August 2024 (which was the last undisturbed share price prior to announcement of the settlement with a2MC and its support of Synlait’s equity raise), which resulted in its holding of 19.83% being retained (a2MC placement). The settlement with a2MC and a2 Infant Nutrition Limited announced on 16 August 2024 was conditional on a number of matters including the Bright Dairy placement and a2MC placement and accordingly has been included in the resolution to approve the a2MC placement.
The shares were issued to Bright Dairy and The a2 Milk Company on Tuesday 1 October 2024.
The placement of shares to Bright Dairy triggered a change of control event in relation to the SML010 bonds. Following the change of control event, holders of the SML010 bonds had a 10-working day period to elect to have their bonds redeemed. Following the elections, holders holding approximately $169 million of the $180 million bonds elected to have their bonds redeemed early on Wednesday 13 November 2024. The remainder of the bonds matured on Tuesday 17 December 2024.
NZX Waivers
Governance Arrangements
During the reporting period, Synlait continued to rely on waivers previously granted by NZX Regulation Limited (“NZ RegCo”) (and its predecessor) from certain NZX Listing Rules. These waivers permitted Synlait’s Constitution and Board composition to reflect non-standard governance arrangements, including:
- The right for Bright Dairy Holding Limited (“Bright Dairy”) to appoint four directors to the Board (even when holding less than 50% of shares),
- Exemptions from director rotation and removal requirements for Bright Dairy appointees,
- The requirement for three Independent Directors (rather than two under the NZX Listing Rules),
- Provisions regarding alternates and the appointment/voting rights of the Managing Director or Board Appointed Director,
- Other related governance matters as previously disclosed in prior annual reports and offer documents.
These governance waivers were subject to conditions, including Bright Dairy maintaining a shareholding between 39.119% and 50% (inclusive), and Synlait maintaining a Non-Standard (NS) designation to notify the market of its unique governance arrangements.
The governance waivers were relied upon until 1 October 2024, when Synlait completed a significant equity capital raise and refinancing, resulting in Bright Dairy increasing its shareholding above 50%. At that point, the special governance arrangements and associated waivers ceased to apply, and the relevant provisions in Synlait’s Constitution were deleted or became redundant in accordance with their terms.
Following this change:
- Synlait’s governance arrangements reverted to compliance with the Companies Act 1993 and the NZX Listing Rules,
- All special constitutional rights for Bright Dairy ceased to apply,
- The Non-Standard (NS) designation, which had been a condition of the governance waiver, was removed by NZ RegCo effective 23 December 2024.
Major transactions
On 29 May 2024, Synlait was granted a waiver by NZ RegCo from NZX Listing Rule 5.1.1(b), to the extent required to allow Synlait to enter into certain “Relevant Contracts” during a period of 12 months from the date of the waiver and perform the Relevant Contracts without needing to obtain shareholder approval (“Major Transaction Waiver”). This waiver was relied upon throughout most of the financial year ended 31 July 2025 and expired on 29 May 2025. A new waiver on analogous terms was subsequently issued on 29 July 2025, permitting Synlait to continue entering into and performing Relevant Contracts without shareholder approval for a further 12-month period. NZ RegCo noted that the 2025 Waiver covers routine renewals or rollovers of key Relevant Contracts previously entered under the 2024 Waiver.
A condition of each Major Transaction Waiver is that the waiver, its conditions, and implications are disclosed in Synlait’s annual report for the relevant financial year, including this report for the year ended 31 July 2025. NZ RegCo published the Non Interested Directors’ certificate to market alongside publication of the waiver decision.
The Major Transaction Waivers provide relief from NZX Listing Rule 5.1.1(b) as set out below (with the conditions):
Waiver from Rule 5.1.1(b): To the extent required to allow Synlait to enter into Relevant Contracts during a period of 12 months from the date of the waiver and perform the Relevant Contracts without needing to obtain shareholder approval by ordinary resolution.
Conditions: The Major Transaction Waivers are subject to the following conditions:
- Synlait’s Non-Interested Directors certify to NZX that the granting of the waiver is in the best interest of each of (i) Synlait, and (ii) Synlait’s shareholders as a whole;
- Synlait’s Non-Interested Directors certify to NZX that the Relevant Contracts will (i) not significantly change the nature of Synlait’s business, and (ii) be in the ordinary course of Synlait’s business;
- Synlait’s Non-Interested Directors certify to NZX that the Relevant Contracts are in the best interest of each of (i) Synlait, and (ii) Synlait’s shareholders as a whole;
- Synlait’s Non-Interested Directors include in the certificate a summary of the core grounds for the certifications given under each limb of the three conditions described above;
- Synlait’s Non-Interested Directors certify to NZX that entry into and performance of one or more Relevant Contracts is not, and will not be, a major transaction requiring shareholder approval of Synlait’s shareholders for the purposes of the Companies Act 1993; and
- the waiver and its conditions and implications are disclosed in Synlait’s annual report for the financial year ending 31 July 2025.
Implications: The Major Transaction Waivers note that the policy behind NZX Listing Rule 5.1.1(b) is to regulate those transactions which have a value that represents a majority of the equity that investors hold in the issuer and, as a result, are deemed to be so significant to the issuer, and therefore so likely to impact shareholders’ interests, that shareholders should have an opportunity to consider the transaction and exercise their right to vote before the transaction can take effect. The waivers were sought because the application of NZX Listing Rule 5.1.1(b) in respect of entry into and performance of the Relevant Contracts would otherwise impose an unreasonable and disproportionate restriction on Synlait’s ability to enter into long-term and multi-year arrangements that are part of its primary business undertakings. The Major Transaction Waivers allow Synlait to enter into Relevant Contracts without the need for shareholder approval, meaning a shareholder meeting will not need to be called and shareholders will not have the opportunity to vote on whether Relevant Contracts are entered into by Synlait. Relevant Contracts are contracts entered into and performed by Synlait or any of its subsidiaries as part of its primary business undertakings (ordinary course) and which are principally:
- for the purchase and payment for dairy products or non-dairy nutritional products;
- for the purchase and payment for products, raw materials or services involved in the manufacture and sale of dairy products and non-dairy nutritional products; or
- with a customer for the supply by a Synlait group member of dairy products or non-dairy nutritional products derived from, or manufactured using, dairy products or non-dairy nutritional products or raw materials supplied to a Synlait group member,
to the extent that such Relevant Contract:
- is entered into in the 12-month period after the date of the waiver;
- has a Gross Value of more than 50% of Synlait’s Average Market Capitalisation;
- and is a transaction or series of related transactions falling within, or in connection with, the transactions described above.
Synlait’s Non Interested Directors have certified to NZX that:
- the granting of the waiver is in the best interest of each of Synlait and Synlait’s shareholders as a whole;
- the Relevant Contracts will not significantly change the nature of Synlait’s business and will be in the ordinary course of Synlait’s business;
- the Relevant Contracts are in the best interest of each of Synlait and Synlait’s shareholders as a whole; and
- the entry into and performance of one or more Relevant Contracts is not, and will not be, a major transaction requiring shareholder approval of Synlait’s shareholders for the purposes of the Companies Act 1993. Outside the scope of the waiver, NZX Listing Rule 5.1.1 continues to apply, and the Companies Act 1993 major transaction protections remain unchanged.
A copy of these waivers, and other waivers Synlait has obtained, or relied on can be found in the Investor Centre on Synlait’s website. They are also available at nzx.com and asx.com.au under the ticker codes “SML” and “SM1”, respectively.
Annual Meeting
2024
Our 2024 Annual Meeting was held on Wednesday 4 December 2024 in Canterbury. It was a hybrid Annual Meeting with shareholder participation (voting and questions) in person or online.
The Notice of Meeting was released on 5 November 2024. A recording of the Annual Meeting is available here.
In addition to the above, Synlait Milk Limited convened a Special Shareholders’ Meeting on 18 September 2024, where shareholders approved the issuance of approximately NZ$217.8 million of new equity capital via placements to Bright Dairy and The a2 Milk Company.
The Notice of Meeting was released on 20 August 2024.
2025
Our 2025 Annual Meeting will be held on Friday 21 November 2025 at Te Pae, Christchurch Convention Centre, 188 Oxford Terrace Christchurch at 1.00pm.
The Notice of Meeting was released on Monday 29 September 2025.
The Annual Meeting will once again be in a hybrid format to allow shareholders the opportunity to participate in person or online.
A recording of the meeting will be made available afterwards on the Investor Centre.